As a Control Room Technician at WashU Medicine, Jovane Ortiz monitors building automation systems, troubleshoots issues and communicates with the appropriate teams to help find solutions to problems. In his role since 2025, he also provides support to employees with questions and concerns in a timely manner.
He [Ortiz] doesn’t just do his job well; he defines what it means to live our values every single day.
Adam Breuer, a colleague and fellow control room technician
Through Ortiz’s work, he applies WashU’s core values and missions by treating everyone he encounters with respect, taking responsibility and supporting his team and department whenever he can.
“What motivates me most is knowing that the work I do helps keep our buildings operating smoothly and supports the people who rely on our facilities every day,” said Ortiz.
Being a collaborative partner keeps Ortiz driven. Having others around him stepping up during challenges and working together to solve problems really allows him to enjoy his work, especially during busy or stressful times.
“I enjoy solving problems, helping others and being someone my coworkers can depend on,” said Ortiz. “Even when things get stressful or we have a lot going on, I believe it is important to stay calm, maintain a positive attitude and work together to find solutions.”
Helping others and solving problems is at the core of Ortiz’s work. Whether it’s helping his colleagues with their workloads or stepping up in stressful situations, Ortiz always remains positive and brings a solutions-oriented demeanor to his job.
“I would encourage anyone considering a career at WashU to come in with a willingness to learn, a positive attitude and a team-first mindset. There are opportunities to grow, develop new skills and make a meaningful contribution through the work you do every day.
Jovane Ortiz, control room technician
Outside of work, Ortiz enjoys spending time with friends and family, playing and watching soccer, and staying active through exercise. He is also pursuing his engineering degree. He credits his time management skills – balancing his work, school and personal life – with helping him learn and grow both professionally and personally.